Roofing contracts in AZ have specific requirements under the Home
Solicitation Sales Act + the AZ ROC code. Storm chasers know which
requirements they can skip without homeowners noticing.
Twelve questions that surface the difference.
License + insurance
- "Can I see your AZ ROC license card?"
Verify the number on azroc.gov. Active = green check on the
state portal. Expired or suspended = walk away.
- "Are you currently bonded? Can I see the bond certificate?"
AZ requires a $9K-$15K bond depending on classification.
Check the bond company + expiration.
- "Are your workers covered by AZ workers' comp?"
If they're injured on your property without coverage, you can
be liable. Get certificate of insurance + verify it's current.
Contract specifics
- **"Will the contract include detailed scope, materials by
brand + SKU, and a fixed price?"**
AZ contracts must include these. Vague "all materials needed"
language is a red flag.
- "What's your payment schedule?"
Standard AZ practice: ~25% deposit, 50% on material delivery,
balance at completion. NEVER pay more than 50% before any work
is done. NEVER pay 100% upfront.
- "What manufacturer warranty applies?"
Specific brand, length, transferability. Get it in writing.
- "What workmanship warranty do YOU provide?"
AZ contractors typically warranty workmanship 2-5 years.
Get the duration + what's covered.
Timeline + change orders
- "What's your start date + completion date?"
Get specific dates. "When the weather is right" = unenforceable.
- "How are change orders handled?"
Written change orders, signed by both parties, before work.
Verbal change orders often spiral.
Insurance claim work
- "Are you a public adjuster too?"
AZ law prohibits the same person being your contractor AND
your adjuster. If they say yes, walk away — that's a felony.
- "Will you waive the deductible?"
AZ law (and federal law) makes it a felony for a contractor
to waive your insurance deductible. If they offer this, walk
away — it's insurance fraud you'd be participating in.
Lien waivers
- **"Will you provide an unconditional final lien waiver
signed by all subcontractors and material suppliers?"**
Without this, a sub or supplier can place a lien on your
property if the contractor doesn't pay them. The lien
waiver is your protection.
What to do if answers are evasive
- "I'll send that later." Don't sign. Get it in writing first.
- "That's industry standard." Ask for specifics. Industry
standard isn't a contract.
- "You don't need to worry about that." Yes, you do.